Phil Thompson

Makes stuff work. Makes people happy.

Experience

Network Technician

Coffey Communications

2020

Provide technical support to team members working onsite and remotely. Maintain, update, and troubleshoot software and hardware. Research and implement solutions to maximize network security, performance, and reliability.

Project Coordinator

Diocese of Vietnam and the Philippines

2013–2020

Building strong communities in rural Mindanao through fundraising, translation and publishing projects, charitable outreach, building projects, leadership development and educational work together with a growing team of international and Filipino leaders.

Principal

Crispy Duck, LLC

2005–2013

Enabled businesses and nonprofit organizations to use the Internet strategically, build online communities, promote events, communicate their message, and expand their reach. Provided online content and social media strategy. Supported content management systems including Wordpress, Shopify, Ingeniux and MODx. Provided training, support and troubleshooting for business networks, hardware and peripherals.

Online Content Manager

Whitman College

2004–2012

Strategically managed the college’s online presence: Web, new media, social presence. Focused the institution’s online communication on its audience, message and brand. Supported a community of 2000 web users of all skill levels. Successfully led project to implement new content management system.

OSS Sytems Administrator

OneEighty Networks

1999–2004

Supported commercial web designers and hosting clients; provided Tier 2 support to the internet help desk. Administered web, email, and database servers. Developed written documentation and internal technical library.

Automation Technology Analyst II

Bechtel Hanford, Inc.

1997–2002

Supported 800 users at the Hanford Environmental Restoration Contract. Provided help online and face to face. Taught training classes. Planned and managed project-wide rollout of new Windows version.

Certifications

Lean Six Sigma Yellow Belt

2020

CompTIA   iNet+

2003

References

Mike Osterman

Director of Enterprise Technology
Whitman College
ostermmg@whitman.edu
509-527-5419

Marilyn Ponti

Director of Financial Aid
Whitman College
pontimk@whitman.edu
509-527-5178

Kyle Singer

Senior Developer
Coffey Communications
kyle@singertribe.com
509-301-2450